A couple of weeks ago something happened to my roommates and me that was extremely traumatic. It really made us stop and think about what was really important in our lives. Mo and I had just plopped on the couch to watch the episode of Chicago Med I had recorded a few days prior. We both had our Diet Cokes in hand, and I was ready with my chips and salsa. But when I hit the “recorded tv” button on the remote an error message came up. Yes, our DVR had malfunctioned and was not working. I tried to remain calm and assured my mom that it was probably just something with our WiFi and after I reset the DVR box it should come back on. Unfortunately, the reset did not help and our shows were still missing. “Give it some time, they will come back, these things just take time.” I said to my mom. Looking back now I’m not sure if I was trying to reassure my mother or myself, for I did not know if our favorite recorded shows would really return. About 45 minutes later my dad yelled up to me from where he was watching tv in the basement. I could immediately detect the fear in his voice when he told me he tried to watch his recording of The O’Reilly Factor and it would not work. “Everyone just remain calm!” I shouted. With my adrenaline pumping I went around to every tv in the house and reset every single DVR box. After all my efforts our recorded shows still did not come back. To make matters worse, our scheduled recordings did not record either.
Exhaustion had set in and I told my parents I needed to get some rest and that I would try again in the morning. Sadly, I could not sleep. How could I knowing that Mike was going to miss this week’s episode of Ice Road Truckers or that Mo would have to sit through the commercials when she watched Dateline or Forensic Files?! Plus Mo and I had so many Inside Editions to catch up on and we like to be caught up before we start watching the nest week’s episodes. But would our DVR be back working to record next week’s episodes? I knew I had to do something, and fast.
The next morning I woke up bright and early and got on the phone with AT&T. After over an hour of waiting to speak to an actual person, I was able to have a technician fix the problem over the phone. Our DVR was finally working again and all of our shows were restored. I was relieved but also felt like I needed a mimosa or something with alcohol in it after that stressful situation.
I really don’t think people quite understand the stresses that come with living with Baby Boomers. You have to be available for tech support 24/7. It is a responsibility only a select few can handle. Luckily, I am one of them and have taken a vow to help my parents with whatever they need in return for them keeping me from becoming homeless.
My father can be a bit of a disgruntled customer when I try to help him. He usually gets mad at me when I try to help him on his computer, claiming I was going too fast. “Wait a minute how the hell did you do that?! You are going to fast! You can’t just go beep bop zip on the keyboard so quickly and expect me to keep up!” I remember he became a little upset when I was teaching him how to use his new iphone. I was showing him how to check the weather when he quickly grabbed the phone from me and said in a loud voice “No! Don’t show me that! You’ll just confuse me! All I want to know is how to make a phone call and check my email! I was happy with my Blackberry but my company forced me to switch over to this stupid thing!” “Well Dad,” I said in a calm voice, “It’s not 2006 anymore, no one has a Blackberry now so you will just have to learn to use your new iphone.”
He also was not very happy when he bought his new car which had a touch screen for the radio. I feel bad for the guy, the car has way too many features for him to handle, not very Baby Boomer friendly. I programmed his radio stations but he just cannot get used to the touch screen. A couple of weeks ago the three of us were driving in my Dad’s car (which was a surprise in itself that his car was actually out of the garage) and my two roomies were trying to figure out how to change the station. I tried to walk them through how to do it but the touch screen was an obstacle they were struggling to get over. I was dying laughing in the back seat it was so comical. Fortunately I was able to compose myself long enough to snap this picture.
My mom is a bit more delightful to work with when I am trying to help her with her tech problems. But I can’t start to explain anything to her until she has her reading glasses perfectly positioned at the end of her nose. She loves to use phrases like “I have to start write these directions down.” or “Over Christmas break I want to hire you to show me how to use my itunes so I can upload the songs myself.” All empty promises of course but I know she means well. I still have nightmares from when I helped her scan pictures for the scrapbook she made for my sister. There was always one more picture that needed to be scanned. I was starting to think she was taking more pictures just to make me scan them. We did do a great job on that scrapbook though, it came out beautifully.
Many parents don’t know how much their kids worry about their future when it comes to using any sort of technology. I often find myself worrying about what my parents will do when I (hopefully) move out of their house. What if they want to watch a DVD and I’m not there to help them pop it in? What if one of them needs to send a picture via text?! Or copy and paste something and I am not around to show them?! I am trying to teach them as much as I can so they will be able to survive when I am gone. Being the house tech girl is a big job but I am happy to do it. Anything for my two best betches 😉